SAP recognized leader in business process outsourcing

The Human Resources Outsourcing Association (HROA), a leading association focused on promoting advancements in human resources transformation, has recognized SAP AG (NYSE: SAP) for its thought leadership in the global arena of business process outsourcing (BPO). Nominated for three of fourteen award categories, SAP was awarded top honors for “Technology Provider of the Year” and “Person of the Year.” SAP Business Process Outsourcing enables BPO providers to deliver industry-leading services based on SAP’s best-in-class solutions, which, deployed in a cost-effective and standard way, enable companies to gain sustainable benefit by reducing costs, lowering risks and improving process quality when outsourcing human resources, procurement or other non-core business processes.

 SAP was honored as “Technology Provider of the Year” for driving standardization of technologies for outsourced human capital management (HCM) solutions, empowering BPO service providers and enabling end-customers to achieve new levels of return on investment from human resource outsourcing at lower risk. The “Technology Provider of the Year” award was presented by the association for the first time in recognition of the growing importance of technology decisions in HR BPO.

As “Person of the Year” in HRO, the association acknowledged Christian Baader, vice president, Business Process Outsourcing, SAP AG, for his role in promoting the sustainability and reliability of HRO solutions. In the face of growing questions about profitability amongst service providers, Baader has spearheaded SAP’s efforts to demonstrate that, with the proper deployment of technology, companies can improve service, decrease costs and make money – which helps the viability of the entire HR BPO industry.

“The ongoing constructive discussions with our partners and industry observers have been pivotal in shaping SAP’s thinking about the role of technology as HRO decision making is coming of age,” said Christian Baader. “It is really thanks to them that we have been able to effectively and successfully fulfill our role as enablers, to the benefit of our joint customers.”

The HROA is committed to promoting advancements in human resources transformation, for instance by education and promotion of best practices to the HRO industry.  Nominations and voting for these prestigious industry awards were conducted by members of the HROA, including HRO clients, leading HRO providers, and advisors as well as academic institutions. SAP Business Process Outsourcing already received the “Special Award” of the HROA Europe in 2006.

About SAP
SAP is the world’s leading provider of business software*. Today, more than 39,400 customers in more than 120 countries run SAP® applications—from distinct solutions addressing the needs of small businesses and midsize companies to suite offerings for global organizations. Powered by the SAP NetWeaver® platform to drive innovation and enable business change, SAP software helps enterprises of all sizes around the world improve customer relationships, enhance partner collaboration and create efficiencies across their supply chains and business operations. SAP solution portfolios support the unique business processes of more than 25 industries, including high tech, retail, financial services, healthcare and the public sector. With subsidiaries in more than 50 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE under the symbol “SAP.” (Additional information at <http://www.sap.com>)